Search for: [Abstract = %22The article discusses the problem of communication between local authorities and residents in the rural municipality%2C including communication tools being implemented and creating opportunities for dialogue with citizens. The research is based on the case study of rural municipality of Zgierz in the %C5%81%C3%B3dzkie Voivodeship in Poland and the analysis of existing data concerning various forms of communication between representatives of local government and local community. It has been distinguished between information policy%2C which comprises a one%5C-sided communication%2C aimed at transmitting information %E2%80%9Cfrom top to bottom%E2%80%9D and communication policy aimed at exchanging information between local authorities and members of local community%2C in which both parties are senders and receivers. Among the communication instruments being used%2C forms based on direct and indirect communication%2C including media communication have been identified. As the results of the study show%2C despite of implementing various and modern forms of communication with citizens%2C local government authorities focus on informing citizens on actions taken by them and promoting their policies%2C but are less interested in obtaining feedback information concerning needs%2C problems and expectations. The residents themselves also relatively rarely take advantage of available forms of communication with representatives of authorities and thus exert marginal impact upon local policies.%22]

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